Grafitti tag or life saver?

In militaries around the world, soldiers are taught Immediate Action Drills – simple and effective responses to events and threats that are repeated and repeated until they become instinctive. These IADs are like a playbook – when X happens, do Y, followed by Z.

Naturally, not every scenario can be playbooked (or an infinite number of plays remembered), but as a concept, it keeps teams from becoming paralysed when faced with uncertainty and chaos and wrestles back momentum in their favour.

Now we aren’t born knowing how to do our jobs. As workplaces and roles become increasingly complicated at the same time as there is less and less training, it’s not surprising we can all feel a little lost from time to time.

Could we develop and use IADs at work? Where no matter the scenario, no matter the context, we could roll out a simple step-by-step process to help us steal back control of the situation. Could an IAD help free us from the paralysis that can overwhelm us when faced with not knowing where to start?

Say hello to 2PR3.

Despite the fact it sounds like a graffiti tag name, 2PR3 is an incredibly simple approach we developed to help get started with an impossible task. It’s as easy as contemplating each of the 5 elements in order and applying them to the task at hand. Everything from the most simple to the most complex task can be attacked using 2PR3 with only the smallest amount of creativity.

After you’ve read the 5 steps, click on the image below and see how 2PR3 can be applied to the daunting task of giving an Executive Briefing, or even the simplest of tasks like doing the groceries.

Prepare: What resources are available? What examples or templates are out there? Who has done this before? Do I need a checklist?

Participate: Do the thing as best you can. Ask questions. Get involved.

Record: Take notes and photos. Record outcomes. Fill in a checklist.

Report: Provide updates to the team. Write a report. Give feedback on outcomes. Tell someone what you learned.

Review: What went well? What could be improved? Check in on progress. Follow up on actions.

The potential actions within each element are infinite, and it takes only a dash of creativity to get started. Once the first few start to flow, it’s amazing the momentum that builds, with doubt disappearing like the darkness at dawn.

2PR3 is also a fantastic tool in interviews or examinations when faced with scenario-based questions. Its simple structure gives our minds time to put the meat on the bones of an answer without having to dream up the skeleton first.

Click on the image below to view the full worksheet to see some examples and get started on that impossible task!

Click to view the full worksheet


Churchill Infrastructure is an Australian-based Infrastructure Partner that offers over 23 years of experience bringing major road, rail, metro, tunnel, and oil & gas projects to life.

With expertise in all elements of the project life cycle, our team at Churchill Infrastructure thrives on the work others find too hard, and provide clients with experienced personnel who are ‘doers’; selected not only for their professional skills and experience but who repeatedly demonstrate attitudes and behaviours aligning with our values.

If you’d like the peace that comes with knowing your team is filled with people who walk towards, not away from hard work, who relish solving impossible problems, and who actively generate forward momentum, contact us now via our Contact Page.

Value your values

In mid-2021, I was faced with a seemingly simple decision – take a guaranteed, “start-tomorrow” kind of job offer, or hold out for a potential, “not even sure if you’ll get a start” kind of job offer. A fork in the road if you will.

On the face of it, two attractive roles in different parts of a great organisation, on two very different but challenging projects. One had a longer tenure, the other was better paid; one had an immediate start, and the other wasn’t a guaranteed start at all. One was working with a big team I’d been a part of before, and the other was for a fantastic boss I’d worked with in the past but with a team I knew nothing about.

Pros and cons.

The issue was I didn’t know how to decide which direction to take. What was the lens or lenses through which I was assessing each option? Without a way to think about the two, how on earth could I decide? Bird and hand and bush and all that.

Enter, values.

Regularly posted around offices, seldom understood, and rarely operationalised.

I knew if I took on the challenge of writing out my values alone, I’d end up with the usual suspects of ‘Trust’, ‘Collaboration’, and ‘Respect’; the old Triple Threat. I also knew if someone then asked what I meant by ‘Trust’ for example, I’d struggle to explain what the word actually meant in my day-to-day life and how it applied to my work.

Try it. Imagine you’re explaining to a 4-year-old what trust means. I tried, and other than a dictionary-style definition, I couldn’t explain, even to myself, what it means to trust someone and how it would apply in a work sense.

To be clear, this isn’t to say trust, respect, and collaboration aren’t important, but I’d like to think that I and the people I surround myself with operate with these inherently, and they don’t need to be posted on the wall as reminders. I was looking for something more and if wasn’t the infamous Triple Threat, what was it to be?

I knew I needed help, and I knew I needed it fast.

So I turned to Robert Glazer. I’ve never actually met Robert, but have been a keen reader (and listener) of his work for years, and I found his online course invaluable in helping me discover my values, which also happened to provide an incredibly powerful decision-making tool along the way.

I won’t spoil the process other than to say if you carve out 1 to 2 solid hours on your own, and maybe 2 to 3 if you’re in a group, you’ll be certain to develop a group of phrases (yes phrases, not single words) that will help form the foundation for the way you, your team, or your entire business, want to operate.

The ones that popped out after my session were:

It could possibly be argued these are more behaviours than values. Perhaps instead of “What are my values?”, it could be ‘What do I value?” In reality, it’s likely to be part way between both.

Whatever these are called though, what can’t be argued is, for me at least, they have proven to be significantly more valuable than the usual suspects have ever been. By using an action phrase rather than just a single word they’ve become operationalised and can be used.

If these are truly the things I value, I can ask myself questions for each of the statements, and make decisions based on those answers. That way, regardless of how it turns out, I can always be comfortable with the decision itself.

Develop an Ecosystem of Ideas becomes: “Does the role provide an environment where ideation is encouraged?

Look to the Horizon becomes: Does taking this role move you toward your long-term goals?

Be the Vanguard becomes: Does the project offer opportunities to do something for the first time?

Uncomplicate the Complicated becomes: Will the project be left foot / right foot / repeat, or are there 17 spinning plates that need creative ways to keep them from crashing?

Relentless Pursuit becomes: Are there things hard enough and important enough that if you just don’t give up, you can make a real difference?

Of course, I could have easily asked these questions before having worked through my value statements, but now I’ve determined these are important to me, there’s now more meaning in the answer.

So what happened about the fork in the road earlier? It was simple in the end. I did the exercise of assessing each path against the 5 value statements – one scored 1/5 (barely) and the other 4/5, so the decision made itself, and I’ve never looked back.

I wish I could say since 2021 every single career or business decision has been run through these 5 value statements, but that would be untrue – there’s been one.

….and it’s the only one I regret.


Churchill Infrastructure is an Australian-based Infrastructure Partner that offers over 23 years of experience bringing major road, rail, metro, tunnel, and oil & gas projects to life.

With expertise in all elements of the project life cycle, our team at Churchill Infrastructure thrives on the work others find too hard, and provide clients with experienced personnel who are ‘doers’; selected not only for their professional skills and experience but who repeatedly demonstrate attitudes and behaviours aligning with our values.

If you’d like the peace that comes with knowing your team is filled with people who walk towards, not away from hard work, who relish solving impossible problems, and who actively generate forward momentum, contact us now via our Contact Page.

Forget the sh!t sandwich – hand out Praise Cake instead

They say feedback is a gift. They also say gift vouchers are particularly thoughtful…

Last-minute Christmas shopping jibes aside, high-quality feedback is truly one of the greatest gifts we can give (and receive) throughout our professional careers.

Meaningful, timely, and structured feedback can offer incredible opportunities to grow and improve. Many of us, however, have experienced the process as an exercise in de-constructing, used only to shine a spotlight on our failings.

Continue reading Forget the sh!t sandwich – hand out Praise Cake instead

When are you thinking about?

We know time spent considering the complex problems we face as project and team leaders is critical, however, what if we spent more effort on when to think about so these problems never even arise in the first place?

The 70:20:10 Learning & Development Model is a well-established approach to optimising the learning experience. The result of decades of study and analysis, its strength lies in its simplicity; individuals obtain 70% of their knowledge by doing, 20% by being shown, and 10% by being taught.

What if we applied a similar strategy to when we think about? What if we chose to spend 70% of our time thinking about the future, 20% in the current, and 10% thinking about the past?

What would this mean for the teams and projects we lead if we’re regularly looking to the horizon and not constantly at our feet? An easier path to navigate? Less of the frantic, often reactive responses to a crisis? Greater opportunity to generate sustainable and winning strategies? More freedom to execute our plans? These are only the beginning.

Give yourself, your team, your sports club, your volunteer group, or your family the benefit of looking more toward the horizon by having a read of the 70:20:10 Model for Strategic Thinking worksheet below.

Free to download and share with people who you think would enjoy this simple approach to solving issues that don’t even exist yet.

Who in your network is constantly looking toward the horizon, scanning for obstacles so they can be avoided? Send them a shout-out by tagging them in a comment below or sharing on your Social Media feed.

We know feedback is a gift, so we’d love to hear any you have on the Worksheet – good, bad, or ugly; we can take it.


Churchill Infrastructure is an Australian-based Infrastructure Partner that offers over 23 years of experience bringing major road, rail, metro, tunnel, and oil & gas projects to life.

With expertise in all elements of the project life cycle, our team at Churchill Infrastructure thrives on the work others find too hard, and provide clients with experienced teams who are ‘doers’; selected not only for their professional skills and experience but who repeatedly demonstrate attitudes and behaviours aligning with our values.

If you’d like the peace that comes with knowing your team is filled with people who walk towards, not away from hard work, who relish solving impossible problems, and who actively generate forward momentum, contact us now via our Contact Page.

Had your mind blown recently?

When was the last time you left a work-related training course honestly being able to say your mind had been blown?

Instances like this come along far too infrequently in our careers, and as it’s becoming increasingly clear this course is likely to trigger a transformational chain of events; sharing the impact of some of the learnings seems like the least to be done.

Continue reading Had your mind blown recently?

Raising the bar

Today’s post is a little different – in that the only part I’ll be writing are these few introductory paragraphs.

Robert Glazer writes an exceptional blog covering a wide range of leadership topics, and his most recent post High bar is one of his best. It’s a simple tale of setting standards and keeping them high – and his high-jump parable is a perfect visual expression of this.

Many times I’ve found myself lowering the standards I’ve set my team when they’ve been missed, only to be surprised when the same thing keeps happening. I’ve worked hard in the last few years trying to improve the way I engage with my teams to keep standards high, and then to aim even higher again. This post from Robert is a great reminder to keep striving. I hope you enjoy it.

High Bar (#267)

Sweeping into 2021 with a short post – heaping praise on an exceptional blog by Robert Glazer. Hope you enjoy the read, and as always, we’d love to hear from you in the Comments below. When you’ve read the piece, drop us a note on which type of Leader you are, and particularly if you’ve got any tips on how to keep standards and accountability sky high!

Christmas reading

If you’re anything like me you leave the buying of Christmas presents to the last minute, as in Christmas Eve. This inevitably leads to panic buying, which is turn is never cheap.

So, similar to last year, we’ve got your back, and have selected a range of books you might like to gift a special someone (or gift yourself, you deserve it).

Don’t fool yourself into thinking you’ve got loads of time however. At the time of this post, Christmas is less than 4 weeks away. To help – each of the books has a quick link to The Book Depository, and of course you can also support local independent book sellers in your area.

So let’s get cracking.

CONTINUE READING

Forest for the trees

Pre-COVID, on the mornings when I walked from my car to the office, I passed an electronic sign showing the number of available spaces in three nearby car parks.  As a simple exercise to kickstart my brain of a morning, I tried to add up the total number of spaces in my head.  Not Newtonian physics I admit, but better than nothing.

What I noticed was on Monday’s and Friday’s, the number of available spaces would be 15-20% higher than Tuesday to Thursday.  I have my thoughts on why, but this isn’t a post about the parking habits of people who work in Parramatta.

What started out as a quick little brain exercise got me thinking about how we use (or more so don’t use) data to understand why things are the way they are, and more importantly – what then to do about it.

Continue reading Forest for the trees

Three treasures

I was listening to the radio recently, and heard an interview with Clare Bowditch, who was describing her three most treasured objects as part of a running series in the Guardian Australia.

It got me thinking what I might say if asked the same question.

How does this relate to leadership you might ask? Maybe it doesn’t, but taking time to reflect on what’s important to you, and particularly the ‘why’, is a key part of gratitude, which is shown to be a powerful tool in increasing well-being and mental health.

I’m going to ignore those who are now thinking you shouldn’t be grateful for ‘things’, and you should be grateful for your health, or the fact you’ve got a roof over your head, food on the table. Of course you should be grateful for those, I couldn’t agree more. I wouldn’t shed a tear if the three things I’ve listed burned to the ground in a house fire but my family made it out safe.

This is really just an exercise in taking time to appreciate the small things, and a fun thing to think about on a sunny afternoon. So what are my three most treasured objects?

CONTINUE READING

You spin me right round…..

It’s certainly been longer than I’d hoped since last posting. Almost 10 months in fact.

It’s just been, well, different this year.

Not because of COVID I might add, although it does appear to be the go-to excuse for almost every instance of sub-optimal performance in 2020.

The reason was I’d stalled in my leadership journey. I can’t put my finger on why, or even when I fell off the path, or what’s now driven me to try and get back on it, but here we are nevertheless and I’m glad to be back.

An early draft of this post started as a book review. A review of an exceptional book, John C. Maxwell’s The 21 Irrefutable Laws of Leadership. The draft quickly took a different turn however, and morphed into a post about feedback and effectiveness, and upon reflection is likely the spark which reignited the flame. There may well be a book review in the future, but for now it’s about being spun right around. Like a record I guess…

And it’s all because of the Law of the Lid.

Continue reading You spin me right round…..